Smoking is not allowed inside the complex, and no pets are allowed either. Inviting non-guests to visit or stay is strictly forbidden. Canto degli Scali accepts no liability for the loss, theft or damage of any personal property left in rooms or for damage to persons, animals or items by or belonging to third parties. Any damage whatsoever must be reported to the manager and paid for immediately. Any expenses that are left unpaid, including items taken from the mini-bar will be charged to the guest’s credit card using the details supplied during the reservation process. If guests lose keys they will be asked to pay for them. We cannot answer for any inconveniences, such as electricity blackouts, water, telephone or internet service failures that are not directly our responsibility.
We are sure you will be perfect guests who respect our rooms, our neighbours and our environment.
We would also kindly ask you to:
– use bathrooms and toilets in a civilized manner, which includes not throwing anything down the toilet, but in the bins provided;
– turn all lights and air conditioning off when you go out;
– close all windows when the heating or air conditioning is on and not exaggerate with room temperatures;
– disconnect battery chargers when they are not being used.
Reservations can be made through our online booking system (inserire link). All reservations must be guaranteed with one of the following credit cards: Visa, Mastercard, Diners Club or JCB. The balance can then be paid directly when guests arrive or via bank transfer, bank card, credit card or Paypal.
For ordinary rates, no penalty will be charged for cancellations made at least 7 days before the check-in date. Guests who make cancellations less than 7 days before or who simply fail to check-in will be charged the full sum of their reservation. Guests who change reservations at check-in, will also be charged the original sum. For special rates or offers, guests who make cancellations or fail to check-in will be charged the full sum of their reservation. Guests who change reservations at check-in, will also be charged the original sum.